Bowral, Byron Bay & Brisbane

FAQ

Bowral: 9am to 5pm 7 Days

Byron Bay: 9am to 5pm 7 Days

NSW/ACT Orders over $100 FREE, Under $100 is $16

QLD/VIC/SA Orders over $100 FREE, Under $100 is $18

WA/NT/TAS Orders over $150 FREE, Under $150 is $22

Payment methods online include PayPal, Visa, Mastercard and American Express and we also offer Afterpay. In-store is the same as well as EFTPOS.

Neither do we! BUT every order is packaged carefully to avoid leakage in plastic ONLY that has come to us first in the supply chain. We DO NOT purchase any new single use plastic or bubble wrap. We also collect and reuse various types of wrapping from other local businesses to reduce waste! Please note also that any wrapping that looks like plastic on our products such as the soaps, is actually fully biodegradable and breathable cellophane made from recycled plant materials that is fully compostable. Orders are wrapped in brown paper or our signature brown cardboard box, which is of course, all fully recyclable.

Yes! Not only can you recycle all our packaging, you can also bring your BBBCo containers and bottles back to receive a 10% discount when purchasing the same item again. We have a program with TerraCycle and will take ALL empty containers, bottles, jars- glass, plastic or tin.

The ingredients are natural products, based on oils that are solid at room temperature, softer at higher temperatures and have a melting point above 45-50ºC. The texture and consistency of some of our products will change with the temperature. Butters and scrubs will become harder in cool climates and very soft in warmer climates. This will not affect the nourishing ability of them. All our products are made in small batches by hand, and sometimes ingredients can vary in colour or texture with the seasons.